Last reviewed August 2026
Licences and registrations
Attested copies of every current licence accompany our quotations and tender submissions as a matter of course. If you need a document that is not listed here, ask — we will send it the same day.
How medical devices are regulated in India
Medical devices are governed by the Medical Devices Rules, 2017, made under the Drugs and Cosmetics Act, 1940, and administered by the Central Drugs Standard Control Organisation. Devices are classified A to D by risk, and the licence a distributor needs follows that classification. Equipment that emits ionising radiation carries a separate obligation to the Atomic Energy Regulatory Board, which is about the radiation, not the device.
What that means in practice
- We hold the sale and distribution licence required to stock and supply the classes of device we list.
- Imported devices arrive against a valid import licence, and we can evidence the chain from manufacturer to your loading bay.
- Radiation-emitting equipment is supplied only where the site holds, or is in the process of obtaining, the applicable AERB approval. We will tell you before you order if that is going to sit on your critical path — it usually does.
- Every unit we supply is traceable by serial number to the consignment it arrived in.
Marketing practices
We follow the Uniform Code for Marketing Practices in Medical Devices, 2024. In plain terms: our claims about a device are the manufacturer’s claims and we can show you where they come from; we do not offer inducements to individuals to specify our equipment; and where a hospital appears on this site by name, it is because that hospital gave us written permission.
Installation, calibration and records
Installation is documented and handed over with a commissioning record. Calibration is traceable, and the certificates are yours to keep for audit. When an inspector asks a biomedical department to produce the paperwork for a device we supplied, the answer should be a folder, not a phone call to us — though the phone call is always welcome.
Tender documentation
For public and institutional tenders we routinely provide: manufacturer authorisation, the applicable CDSCO licence, import documentation, ISO certification held by the manufacturing site, and any AERB approval relevant to the equipment. Tell us the tender reference and what the schedule asks for.